Why Go Bassetts
1 We Put our Customers First
Legendary family friendly culture and community support.
2 One of the Wales Largest Selections
If we don’t have it, it probably doesn’t exist.
3 Easy Financing
We work with many lenders and get people financed nearly everyday that may get turned down elsewhere.
Why Go Bassetts
1 We Put our Customers First
Legendary family friendly culture and community support.
2 One of the Wales Largest Selections
If we don’t have it, it probably doesn’t exist.
3 Easy Financing
We work with many lenders and get people financed nearly everyday that may get turned down elsewhere.
4
Why Go Bassetts
Our Customers Come
Back for the Great Deals
Our commitment also produces another most valuable asset – and that’s trust! We know you can’t buy trust. You have to earn it!
People have come to know that they can trust Bassetts for the right selection, the right price, the right service and the latest innovations. That’s why 92% of our customers are either repeat, reputational or referral. That’s the Power of Trust!
4
Why Go Bassetts
Our Customers Come
Back for the Great Deals
Our commitment also produces another most valuable asset – and that’s trust! We know you can’t buy trust. You have to earn it!
People have come to know that they can trust Bassetts for the right selection, the right price, the right service and the latest innovations. That’s why 92% of our customers are either repeat, reputational or referral. That’s the Power of Trust!
5
Why Go Bassetts
Customer Bill of Rights
YOU HAVE THE RIGHT TO:
— Courteous and professional treatment at all times.
— Honest information when you request it, without evasiveness.
— Prompt and efficient service with genuine concern for your time.
— Choose which products and services you purchase.
— Clear and thorough explanations of all financing and purchase details.
— Receive copies of all documents signed.
— Expect the value of products and services to be equal to or exceed the purchase price.
— Be invited to buy without feeling pressured.
— Expect us to keep our promises to you.
— Expect the same level of professional service before, during and after the sale.
— Honest information when you request it, without evasiveness.
— Prompt and efficient service with genuine concern for your time.
— Choose which products and services you purchase.
— Clear and thorough explanations of all financing and purchase details.
— Receive copies of all documents signed.
— Expect the value of products and services to be equal to or exceed the purchase price.
— Be invited to buy without feeling pressured.
— Expect us to keep our promises to you.
— Expect the same level of professional service before, during and after the sale.
“The only reason for us to be in business is to serve our customers”
- Dylan Bryer
5
Why Go Bassetts
Customer Bill of Rights
YOU HAVE THE RIGHT TO:
— Courteous and professional treatment at all times.
— Honest information when you request it, without evasiveness.
— Prompt and efficient service with genuine concern for your time.
— Choose which products and services you purchase.
— Clear and thorough explanations of all financing and purchase details.
— Receive copies of all documents signed.
— Expect the value of products and services to be equal to or exceed the purchase price.
— Be invited to buy without feeling pressured.
— Expect us to keep our promises to you.
— Expect the same level of professional service before, during and after the sale.
— Honest information when you request it, without evasiveness.
— Prompt and efficient service with genuine concern for your time.
— Choose which products and services you purchase.
— Clear and thorough explanations of all financing and purchase details.
— Receive copies of all documents signed.
— Expect the value of products and services to be equal to or exceed the purchase price.
— Be invited to buy without feeling pressured.
— Expect us to keep our promises to you.
— Expect the same level of professional service before, during and after the sale.
6
Why Go Bassetts
Our Sales Staff is Friendly and Knowledgeable
Our sales team is staffed with hardworking and talented individuals. They are one of the most important parts of your car buying experience. Meet the Bassetts Honda sales team on our staff page before you visit the showroom.
They will treat you like you are part of the Bassetts family and you won’t find better people to work with anywhere else. Get to know them and let them work with you.
“The only reason for us to be in business is to serve our customers”
- Dylan Bryer
6
Why Go Bassetts
Our Sales Staff is Friendly and Knowledgeable
Our sales team is staffed with hardworking and talented individuals. They are one of the most important parts of your car buying experience. Meet the Bassetts Honda sales team on our staff page before you visit the showroom.
They will treat you like you are part of the Bassetts family and you won’t find better people to work with anywhere else. Get to know them and let them work with you.
Honda Swansea
01792 925 810
We're here to help with any questions you have.
Call our team Monday-Friday 8am - 7pm.
Also available 8am until 6pm on Saturday and 10am until 4pm Sunday.